How do we book our flight?
Call us at 403 259 3154 or E Mail @ rainbowballoons@shaw.ca

How far in advance should we book?
Typically we are booking one to two weeks in advance for weekend flights. Weekday flights can be booked within a few days. All flights are weather dependant.

When can we fly?
Your availability would be matched with our booking schedule. All flights are weather dependent. We fly on weekdays and weekends, usually just after sunrise. The actual flight time varies with the time of year.

When are we called for the flight?
Early morning of or the evening before, your booked flight. If the weather is not flyable we won’t disturb you with a call. You can also call us in the morning for flight confirmation.

If we are weathered out, then what?
Call us to re-book as soon as possible.

Can we tell if the weather is too bad to fly?
If it’s really stormy, yes. Weather conditions can be deceiving though. While appearing calm, there may be high winds at the altitude we fly in. Your pilot is trained in meteorology and will make a decision based on your safety.

Where do we fly to?
We are at the whim of the wind. We launch in the city and usually land in the country.

Where do we meet?
At the Blackfoot Inn on Blackfoot Trail And 58 Ave S.E., Calgary AB.

What do we wear?
Dress for the season with good footwear. Hiking boots, running shoes or winter boots. It is no colder in the balloon than on the ground.

Can we bring Cameras and Binoculars?
Yes, bring plenty of film. The balloons and scenery is breathtaking!

How long will we be gone?
About 4 hours from leaving our shop to return to our shop. All passengers are returned to our shop. The flight itself is an hour to an hour and half.

Can we bring friends to watch?
Yes! They can follow us to the launch site and can follow the chase vehicle as it tracks the balloons. Meeting up with you at the landing.

Is this an advertising or commercial balloon we go up in?
No, these are clean, brightly colored sport balloons. When you fly with us we don’t have another flight agenda to meet, we are only concerned about making your experience the best!

Is ballooning safe?
Yes! It is one of the safest, most glorious ways of flying. We don’t fly in questionable weather and your personal safety remains our utmost concern. All of our baskets and balloons have airworthiness certification. Whenever your feet leave the ground as in any adventure activity, you are exposed to risk and that includes hot air ballooning.

What about cancellations?
We require 24-hour cancellation notice to retain a booking.

Do you have gift certificates?
Yes, and special group rates!

How long have you been around?
Our first balloon went up in 1979. Our first experience was as an anniversary gift, we enjoyed it so much we began flying our own. It has been a family affair ever since!